Find Answers To Your Problems

Simple solutions for your eCommerce success

🚀 Getting Started

  1. Creating Your Store
  1. Go to washop.world
  2. Click “Start Free Trial”
  3. Pick 1 of 15+ color templates
  4. Enter your store name & business email
  5. Your store is ready!
  1. Logging In
  • Store Owners: Use your registered email/password
  • Staff: Use the login link sent by admin

🛍️ Products & Categories

  1. Adding Products
  1. Go to Products > Add New
  2. Upload images, set price & name
  3. Add to categories/tags (optional)
  4. Click “Publish”
  1. Managing Categories
  • Create categories under Products > Categories
  • Drag & drop to organize

💳 Payments & Checkout

  1. Setting Up Payments
  1. Go to Settings > Payments
  2. Enable:
    • PayFast (South Africa)
    • WhatsApp/Telegram Payments (Direct chat orders)
    • Other options (Stripe, PayPal)
  1. Checkout Options
  • Guest checkout (no account needed)
  • WhatsApp/Telegram order confirmations

🎨 Customization

  1. Changing Colors
  1. Go to Design > Theme
  2. Click any of 15+ color presets
  3. Changes apply instantly
  1. Branding Your Store
  • Upload logo under Settings > Branding
  • Set custom domain (e.g., mystore.washop.world)

📊 Sales & Customers

  1. Tracking Sales
  • View real-time stats in Dashboard
  • Export orders as CSV
  1. Managing Staff
  • Add users under Settings > Staff
  • Set permissions (orders, products, etc.)

⚙️ Advanced Tools

  1. Webhooks & Automation
  • Connect to Zapier/API under Developers
  1. Facebook Pixel/Twilio
  • Add Pixel ID in Marketing > Tracking
  • Set up Twilio for SMS alerts

💰 Referral Program

  • Share your unique link in Referrals
  • Earn 10% when friends upgrade

❓ Need Help?

Tip: Use Ctrl+F to search this page for keywords!