WAShop Support
Support Hours
MONDAY
09.00 – 18.00
TUESDAY
09.00 – 18.00
WEDNESDAY
09.00 – 18.00
THURSDAY
09.00 – 18.00
FRIDAY
09.00 – 18.00
SATURDAY
09.00 – 14.00
SUNDAY
Closed
Welcome to WAShop Support
At WAShop, we believe great support should be effortless, not an obstacle. Whether you’re setting up your store, troubleshooting, or scaling up, our dedicated team is here to guide you every step of the way.
Get instant answers from our comprehensive help center with video tutorials and step-by-step guides. For personalized assistance, submit a ticket and receive a tailored response from our experts within hours—not days.
We don’t just solve problems—we help you succeed.
Select An Option
From the blocks below you can select the option that aligns most with the issue you are experiencing.
Open Ticket
You can open a support ticket, however, before opening a ticket check our knowledge database, you might find a solution to your problem there.
Documentation
You can find most solutions by reading our documentation, a comprehensive guide to get the best out of your online ecommerce store.
App Set Up
Request assistance to set up your WAShop and we will get your shop up and running in not time, this includes a custom domain if you have one available.
Do You Like Your Shop?
Share with Your Friends!
Spread the word & cash in! For every customer you refer to WAShop, you’ll earn 10% of their first payment—no limits, no fuss.
Just use your unique referral link on the Referral Program section in your WAShop dashboard. Is that simple!
Don’t have a shop yet? No worries, click the button below and join the WAShop family
What They Say About Us
*"My digital course business exploded thanks to WAShop’s seamless downloads and pay-in-3 options. Students love how easy it is to access content, and I love that I don’t need to babysit the tech. Hit 1,000 sales in 60 days—still feels unreal!"*
*"We wasted a year on ‘fancy’ platforms that nickel-and-dimed us with fees. WAShop cut our costs by 40% and let us customize our page to match our brand’s vibe. Our sales tripled after switching. Best part? Their support actually replies in minutes, not days."*
*"I went from zero to R10,000 in sales my first month with WAShop! The one-click setup saved me weeks of headaches, and the built-in SEO got me ranking on Google without any extra cost. Now I’m handling 50+ orders a day—still can’t believe how smooth it runs. If I can do it as a total tech newbie, anyone can!"*
